Welcome to
The Healing Hour
Thank you for your interest in scheduling with one of our licensed therapists. Complete the form below and we’ll reach out to go over your options
Do you only offer virtual therapy?
Yes, at this time we only offer virtual therapy services.
What if I don’t have insurance?
We offer self-pay options for those who do not have insurance. Please call/text our office for more details at 201-644-6523. Our operating hours are Monday – Friday, 8am to 8pm. If you text us or leave a voicemail while we’re closed, we will respond the following morning.
How does the matching process work?
Once you’ve contacted us– either by giving us a call, text, email or filling out the form– we start the matching process. After verifying your insurance or self-pay method we match you with a therapist that suits your availability, insurance, preferences and care needs.
Will I speak to my therapist before deciding if I want to move forward?
Yes! Once we’ve collected necessary information to identify a suitable therapist for you, you will be able to have an initial free 15-minute phone consultation with that therapist.
What if I don’t like my therapist?
We will suggest a new one! If at any point during your care journey you do not feel 100% satisfied with your therapy please let us know. Call/text our front office at 201-644-6523 Monday – Friday, 8am to 8pm and we will suggest a new therapist for you and/or adjust your care as needed.
How long will it take for me to speak with a therapist?
Our matching process takes 24-48 hours. Within that time frame you will be connected with an available therapist and discussing scheduling and/or a consultation.
How long are the sessions?
All sessions are one hour long.
What if you don’t accept my insurance?
We’re constantly working to be able to accept as many insurances as possible. If you’re not sure if we accept your insurance, please reach out to us via call/text at 201-644-6523 Monday – Friday, 8am to 8pm with your insurance information so we can check your coverage and benefits. If you text us or leave a voicemail while we’re closed, we will respond the following morning.
How do I enter into the video-chat for my therapy session?
You will enter into your virtual therapy session by logging into your patient portal account on The Healing Hour therapy portal website.
Click here to access the patient portal website: _______
Click here to watch a step-by-step video on how to set-up your patient portal account, use it, and how to enter into your therapy sessions: ________
What Our Clients Say
Real stories from individuals who have experienced the support and care of The Healing Hour
